Reserve Russian Railway tickets How to book a Russian Railways train ticket online - instructions and useful tips. Stopover along the route using electronic tickets

15.12.202227.05.2017

Updated: 05/23/2017

Oleg Lazhechnikov

I recently came across the fact that some of my friends do not know how to buy Russian Railways train tickets online via the Internet. Although, in my opinion, it is quite simple and convenient, since you don’t have to go to the station and stand in lines at the ticket office. Nevertheless, I will try to describe this method and what is needed for it.

First of all, for any online purchases you need a Visa or Mastercard debit or credit card or similar. Such cards are now common everywhere (for example, salary cards), but for those who don’t have them, I advise you to buy one, a really useful thing and not only for the Internet. For information: .

registration on the site

First you need to register on the website pass.rzd.ru. This is the official website of the Russian railways, where you can view the train schedule and buy train tickets.

You can use other services, for example, one of the most popular. Its advantage is that there is technical support and it does not work as glitchy as the Russian Railways website. However, you will have to pay a small commission for the convenience.

After registration, log in with your username and password and select the menu item: Buy a ticket -> Purchase a ticket (available only to authorized users).

Search for a train according to schedule

Enter the city of departure, arrival, and departure date. You will receive a list of trains traveling in this direction and the availability of seats in them (L - luxury, K - compartment, P - reserved seat). Choose the appropriate train.

View the price, select the type of car and car number

On the next page you will see the availability of seats in all available train cars, sorted by type of car (compartment, reserved seat), as well as the cost of the ticket. Select the desired carriage.

Selecting seats in the carriage

This is where the convenience ends, because Russian Railways did not provide the choice of a specific seat to its passengers. But it provides the opportunity to select seats in the carriage according to several criteria:

Top/bottom places
In one compartment / In the compartment part of the carriage / In one compartment of the reserved seat carriage
Seat boundaries (indicate the range of seat numbers from and to)

By choosing the conditions, you can choose suitable places for yourself. If there are no such seats at the moment (the system will tell you about this), then you can change the car by returning to the schedule or try searching with other criteria.

Entering your passport details

Just enter your passport details and your traveling companions. Remember you only have 10 minutes to fill out the data. Because at this moment the train ticket is booked by the system and it cannot hold it for long.

Paying for a ticket using a plastic card

To make purchases, you will need the card number and cardholder name on the front side and a 3 or 4 digit CVV/CVC code on the back of the card. You also need to know whether confirmation of payment is required from your bank. Confirmation means that after entering your card details, the system may require you to enter a password, which you should either receive from the bank, or from an ATM, or it will come to you in the form of SMS. In fact, there is nothing difficult here, just do this procedure once and you will understand everything.

So, to pay for the ticket, enter your payment card details. The payment scheme is standard, everything is done as usual, and like on other sites. If you have no experience with bank cards, then read my articles - and.

Types of Russian Railways electronic tickets

After payment, tickets can be of two types - electronic ticket (default) and electronic registration. The system itself will tell you which type is available for a given train.

E-ticket

Electronic ticket means that you need to print out the ticket form that the system will issue, or simply write down its unique number, and then get a ticket at the railway ticket office, or at a ticket issuing device at the railway station (similar to an ATM).

Electronic registration

Electronic check-in means that you will only need to present your passport to the conductor when entering your train carriage. But just in case, it’s better to take a printout with you. This type of ticket appeared recently and is only available on some routes. Indicated by the ER icon.

Layout of seats in the carriage

To make it easier to navigate and find the right seat in the carriage, here is a diagram of the seats in the carriage. Odd numbers are lower, even numbers are upper. Images are clickable.

To help those who purchase Russian Railways tickets online

Some points from personal experience, as well as the necessary information.

The Russian Railways website is glitchy, this is normal, relax.
Tickets are available for dates no earlier than 60 days in advance.
You cannot buy more than 4 tickets at a time.
You cannot buy two lower seats at once.
It is possible to purchase round-trip tickets immediately (10% discount).
After selecting seats, tickets are reserved for 10 minutes. This time is given for payment - entering payment information and confirmation from the bank, if required. During this time, your seats will not be accessible to other people.
The system does not tell you which seats are free and which are not; you can only use the selection criteria provided. You will find out the seat number immediately before entering your payment information, when the seats have already been booked. If you are not satisfied with these locations, please make your reservation again.
To calculate available seats in a carriage, you can rebook different options one by one, specifying selection criteria.

How to buy two bottom seats

The Russian Railways website does not offer such a possibility. But there are two options:

Make two purchases in a row.
That is, first buy one train ticket, then a second one. True, since there will be two printouts from the site, the tickets will also need to be received by two people, since each printout has its own name. Another inconvenience is that while you are carrying out these operations, someone at the same time will buy the place you need.
Book an unnecessary ticket, and then search by seat boundaries
Let's say we need 1st and 3rd place (both bottom). We log in to the system and start booking place number 2 (top). When the system prompts you to enter payment information, this will mean that the ticket is booked for 10 minutes, which means it is not available to other people. We return to the beginning, carry out a search, and now in the criteria we set the boundaries of places from 1 to 3. We get the two lower places. Keep in mind that you only have 10 minutes for the operation.

Where else to buy Russian Railways tickets

In order not to suffer with a buggy and inconvenient official website, use the booking form from the well-known. We ourselves often use their services; sane people work there, which makes us happy. By the way, you can buy two lower seats there at once, just mark them on the car diagram and that’s it.

How to return a Russian Railways ticket

P.S In the CIS countries, you will not be able to get an electronic ticket at the terminal or ticket office, only in Russia. Therefore, if you, for example, are traveling from Russia to Ukraine and back, then it is best to get both tickets in Russia at once, otherwise you will have to buy a return ticket again.

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Why is it necessary? reservation train tickets through the Internet? Of course, it is much more convenient to simply instantly purchase train tickets in the desired direction.

However, there are times in life when a passenger has not decided on the need for a trip or a specific date. That’s when a service such as booking train tickets through the World Wide Web will come to the rescue.

Booking methods

It is perhaps difficult nowadays to find a person who likes to wait in line. But buying train tickets is almost always associated with in bursts at railway ticket offices at any time of the year.

In many countries, thanks to the development of the Internet, it has long been possible to book and buy a train ticket without leaving your home or office.

This service is very popular among business people who do not accept the loss of time for such useless standing in line, when 24 hours of the day are sorely lacking in our hectic age. And an ordinary housewife living on the other side of the city from the railway station hardly wants to lose half a day to buy tickets for a planned trip. With the ability to book from home, this can be done in just a few minutes. To do this you need:

Availability phone or Internet with suitable equipment (computer, smartphone, tablet, etc.);
Choose departure station;
Choose arrival station;
Decide on date of travel.

Using booking, you can pre-order, that is, reserve, seats in the desired direction. Booking does not oblige make payment instantly.

There are several ways to book train tickets.

Through the Internet

This is one of the fastest and most accessible methods. Using a search engine, you can easily find sites on the Internet that provide ticket booking services. You will only need to enter the following in the proposed order form: data:

Personal data the intended passenger;
Itinerary;
Train number;
departure date;
Selecting a location.

The order is confirmed via email. Making such a reservation takes about 15 minutes on average.

By phone

This method is also simple and has few differences from the previous one. If in the first method you “communicated” with computer equipment, then here communication occurs with operator. You will need to provide him with the same information as when booking online.

This method has an undeniable bonus– the opportunity to consult with the operator. In a personal conversation, you still have the opportunity to ask a question and take advantage of the operator’s greater knowledge when choosing the right ticket.

How and where to get it?

Your booked ticket can be collected from any railway ticket office Russian Federation. To get a ticket at the box office you need to have:

Passport;
Order form;

And also, if the ticket has not been paid for, you will need money to pay the cost of the ticket and the station fee, which depends on the price of the ticket.

Instead of a passport A citizen of the Russian Federation may present the following documents to redeem a railway ticket:

Birth certificate(for children);
Seaman's passport;
Military ID;
Foreign passport(for foreign citizens).

A reserved travel document can be purchased not only at the ticket office. For example, by ordering courier delivery. However, with such a service you need to be prepared for additional costs.

You can print an already paid ticket yourself at special terminals, which are installed in the halls of stations major cities.

Payment options

Payment can be made as follows: cash, and by non-cash payments, bank card such as Maestro, Visa, MasterCard, Visa Electron. On sites that provide services for selling train tickets, most use various payment systems: Yandex Money, WebMoney, Qiwi, PayPal.

Prices and reservation of train tickets online - search, registration in any city around the clock.

To find out all the benefits of traveling by train, as well as find out everything about online train tickets - availability, cost, schedule, reservation - you don’t need to go to the station, use the online booking system.

Traveling by rail is one of the most romantic and interesting. Who doesn’t like to look out the window at cities, forests, and lakes running past? Who will be indifferent to leisurely conversations with fellow travelers, gatherings near a table under the rhythmic sound of wheels?

In addition to the romantic ones, there is also a much more prosaic reason for choosing the train as a means of transportation - the lower price compared to air tickets. Traveling by train is much less expensive than traveling by plane - plus it's an ideal choice for those who are afraid of flying.

You can find and book train tickets using our website. Buying tickets online will not take much of your time and will not require any effort - almost everything will be done for you by a convenient booking system. You can easily find the most accurate schedule of all trains and the best price ticket for the date you need and for any type of carriage. You can find out all the information about booking train tickets - availability, cost, train schedule and time you will spend on the way.

reserved seat, sleeping car, compartment car or general - the choice is limited solely by your wishes, since with us you can purchase absolutely any train tickets online.

Railway tickets online - profitable!

You can purchase both electronic and paper tickets. Booking train tickets online guarantees that you will have seats on the train even during the height of the summer holidays, when it is almost impossible to purchase the tickets you need.

So, for example, you decided to order train tickets to St. Petersburg online. What do you need for this? Computer, internet, documents and our booking system. First, you need to select the details of your trip - date, number of seats and class of carriage. After that, you select the type of carriage, location and price of train tickets, and proceed to make your reservation.

You fill out a form in which you enter your personal data, carefully check that it is filled out correctly - it will be impossible to change the data later - and only after that do you proceed to pay for the issued train tickets. You can do this in any one of the following ways - Webmoney, Yandex money or cash through payment systems.

If you choose a plastic card as a means of payment, then during the payment procedure and ordering a ticket online you will need to register it in the system. This action is completely safe and does not give anyone the right to access your card.

Within about fifteen minutes after making payment for your railway ticket reservation, a confirmation of your order will be sent to the specified email - the text of the letter will contain the 14-digit number required to receive the ticket and your trip details. After completing all the necessary simple steps, if necessary, you can contact the ticket office of JSC FPC or JSC Russian Railways, where, based on these data, you will be issued a ticket. You can do this at a time that is convenient for you, but no later than 15 minutes before the departure of the train for which you bought a ticket. And for many destinations it is enough to simply show the conductor your passport or the document for which the train ticket was booked.

Advantages of booking train tickets online:

Possibility of ordering and purchasing at any time of the day, without weekends or breaks.
Saves time, there is no need to go somewhere looking for cash registers and waiting in lines.
Many ways to pay for your booked train ticket.
Possibility of electronic registration for the train.

If for some reason it is more convenient for you to purchase paper ticket, then we have reservations for train tickets of this format on our website. The only difference between this method of purchasing train tickets is that in this case only one type of payment is provided - with cash. This can be done by arriving at the company’s office, or with the help of a courier.

So, once again about the reasons for choosing online booking of train tickets. There are several of them:

Firstly, you don’t have to go somewhere and stand in line at the cash register.
Secondly, you will be absolutely sure that the trip will take place exactly at the time for which you planned it and not an hour later.
And, perhaps, the main advantage is the opportunity to save your TIME!

In addition, convenient online booking train tickets imply another possibility - electronic registration On the train. In this case, to board the train you will only need a document to confirm the identity of the person in whose name the ticket is issued, which will need to be presented to the train conductor.

We wish you a pleasant journey, wonderful travel companions and a great holiday!

We are pleased to announce that we are launching a new service in test mode - train ticket reservation.

Usually, when paying online, you have 15 minutes to decide whether to buy a train ticket. There is no way to book seats on trains in advance and then adjust your plans. This is especially inconvenient in the summer, when all tickets are sold out as soon as they go on sale 45-60 days before the train departs. In addition, dynamic pricing is now practiced: the closer to the departure date you buy a ticket, the more expensive it is. We want our clients to be able to order a ticket even when they are unable to pay for it immediately.

Reserving tickets allows you to defer payment for up to 3 days(depending on departure time). By purchasing a ticket for all trains marked with a special icon, you can take advantage of this opportunity. You will only need to decide how you plan to pay for the ticket in the future - by bank card, electronic money or cash. You can read more about available payment methods.

How to apply

You choose which ticket you want to buy. Train, carriage, location.
Enter the passenger's details (full name, date and place of birth, document number for which the ticket is issued).
Check the “Reserve ticket” box and select a payment method.
Provide information to receive your order (phone, e-mail).
Our operator may call you back within half an hour to confirm your reservation.

What is the price

Reservation is a paid service. An additional 200 rubles will be included in the bill. If your plans change, you don't have to buy your ticket - you won't have to pay anything.

Temporary restrictions

This is a completely new service for Russia, so for now it is working in test mode:

Ticket reservations are possible from 10 a.m. to 7 p.m. Moscow time;
The service is available for trains traveling only within Russia;
When a ticket is delivered by courier, reservations are not possible.

At the end of the trial period, we will remove restrictions and you will be able to reserve tickets whenever it suits you.

Citizens traveling by train can reserve seats in the carriage via the Internet, at railway ticket offices, or with the help of a call center operator. It is important to know how the booking process works and how long it takes to pay for the ticket so that the order is not cancelled.

Is it possible to book train tickets in advance?

Passengers can reserve seats in a compartment or reserved seat in advance. Train tickets are booked by prepayment, with payment being made a few minutes after purchasing the document, or other options.

There are often situations when you urgently need to reserve a seat on a fast or long-distance or short-distance passenger train, but there is no remote access to an electronic wallet or card. Sometimes a person does not know the exact date of the upcoming trip and cannot immediately make a payment. In such situations, you can book a seat on the train without immediate payment:

There are two ways to defer payment for a trip: you can call the Russian Railways hotline or go to the Moscow ticket office service center railway agencies and reserve the required seats.
You will have to provide the cashier or operator with the personal information of all individuals intending to travel.
Russian Railways ticket reservations without prepayment are valid for 1–3 days, depending on the order method. If a citizen does not pay for the travel, the reservation is canceled and the travel document is returned to public access.

Reservation methods

The Russian Railways company provides traveling Russians with several opportunities to quickly and comfortably book a travel pass. You can use the following methods when purchasing tickets:

Order via cash registers railway stations personally. The advantage of this method is direct control over the issuance of a ticket and the opportunity to get advice on the desired route and other nuances from a Russian Railways employee. The disadvantages of being in person at the railway station ticket office include the need to stand in long lines to book a ticket.
On the Russian Railways website or the pages of partner companies. This method allows you to quickly book a compartment or reserved seat without wasting time and nerves. The negative aspects of this method of remote reservation include the fact that the departing citizen is deprived of the opportunity to defer payment for the ticket for 1–3 days and cannot immediately consult with a specialist on important issues.
Purchasing a seat on the train using the organization’s call center, calling the hotline. This option for booking a ticket is convenient for people who do not have remote access to the Internet. In addition, people who cannot immediately make a payment for travel can use a call to the operator. The disadvantage of this type of booking is the need to know the telephone number of the service operators and waste time trying to dial.

How long does an unpaid reservation last?

The Russian Railways company, like other carriers, is reluctant to provide customers with the opportunity to book a seat without paying a ticket in advance. There is a high probability that the traveler will not use the reservation and will abandon the trip. At the same time, a person who really needs to go in the right direction will not be able to go on a trip, since the travel document was not publicly available.

There is a limited time for payment. If the traveler does not make the payment, the Russian Railways ticket booking is canceled and the ticket automatically becomes publicly available.

The validity period of an unpaid reservation is determined depending on the method of ordering a travel pass:

How to book a Russian Railways train ticket online

To order a ticket remotely, you need to act in the following sequence:

Decide on travel time and route.
Go to the website of Russian Railways or a service that sells tickets via the Internet.
Find the ticket booking tab in the online menu and click on it.
Go to the reservation page, log in to your Personal Account, indicate the required information: place of departure and arrival, date of travel. After entering the data, a window opens with all available routes.
Choose a train based on your own preferences: price, travel time, route.
Select the class of the carriage, indicate the required seats.
Fill out the form, indicating information about future passengers when registering (passport details, other identification cards for adult travelers, information from the birth certificate for minor trip participants).
Write your email address.
Receive a booking notification by mail.
Pay for travel papers on time and print the form.
At the appointed time, show up at the railway station, present your documents to the conductor, board the train, and make your trip.