Turkish Airlines is one of the largest European companies with its head office in Istanbul. The company's headquarters is located at Ataturk Airport largest city Turkey.
In 82 years, Turkish Airlines has expanded from 5 to 298 aircraft, both passenger and cargo. In terms of growth indicators, the company is one of the world's leading air carriers. In 2013, the decision was made to purchase the big airliner in the history of Turkish civil aviation. Turkish Airlines is constantly rejuvenating its fleet while improving the quality of service. The total fleet, estimated at the end of 2020, will be 421 aircraft. With the addition of new aircraft, the average fleet life will be 6 years.
Also, the production of aircraft seats specifically for Turkish Airlines aircraft has begun. This is the first manufacturer in Turkey in this area. Boeing 737-800, as well as Airbus A319-320 and 321 aircraft were the first to be fitted with the new seats.
The design of the new seats will take passenger comfort to a qualitatively different level.
Another undoubted innovation is the kitchen facilities designed specifically for the company. Kitchen equipment was developed by Turkish engineers, and the first aircraft are beginning to be equipped with these devices.
The company has been a member of the Star Alliance confederation since 2008. The quality of transportation has increased significantly. Our service standards have earned us many renowned awards in the airline industry.
Turkish Airlines awards include:
- « Best Airline Southern Europe" (2009, 2010).
- 3rd place in the category “Best Airline in Europe” in 2010.
- In 2017, received an award for the best economy class food in the world.
- In 2012, 2013 and 2014, the company received the title of the best in Europe, as well as the title of the best cuisine in the world on flights.
- In total, it was recognized as the best company in Southern Europe seven times, and the company’s cuisine is still the best in the world.
The company provides 3 classes of passenger service: economy, business and comfort.
In economy class There is a lot of legroom, all seats recline. All seats are equipped with sockets, as well as a modern entertainment system. The company's free full meals are also considered the best in the world.
In business class Turkish Airlines provides seats with massage and a reading light. Passengers can be separated by a partition, and the seats can be transformed into a bed. All seats are equipped with an individual entertainment system. Complimentary welcome drinks are provided and the kitchen is rich in Turkish and world dishes.
In comfort class Comfortable and wide chairs with large monitors are installed. The choice of food and drinks is quite wide.
Check-in for flights
The company provides booking services both through ticket offices and online through the official website or intermediary agencies selling tickets.
Online check-in for a company flight becomes available one day before departure; check-in directly at the airport is possible no earlier than 2 hours.
Turkish Airlines does not require online registration large quantity time. This requires passenger data and seat selection. When purchasing tickets, you receive a confirmation by email, which, among other data, indicates the weather forecast at the final destination and the exchange rate for the ruble and local currency. This email contains a link that takes the customer to the registration page.
Pulkovo Airport
When checking in for a Turkish Airlines flight at Pulkovo Airport, you can use the company's check-in counters and self-check-in kiosks, which are located in the departure area on the 3rd floor. To do this, you will need a passport, ticket details, bonus card number (if required).
Departure from Vnukovo
When registering at Vnukovo, you can use check-in counters 103-110 on the second floor of the terminal, self-service kiosks and online check-in via the website and mobile applications.
However, when online registration It should be remembered that the information on the current site is not entirely complete and it is worth using the old version of the site.
It is also possible to book your ticket by phone using the company’s single call center number 8-800-700-6161 one day before departure for the flight.
Departure from Antalya
For those passengers flying from Antalya Airport, please remember that check-in for the flight occurs only through self-service terminals and check-in counters, online registration not available.
Charter flights
Charter flights by the company are slightly more expensive than a budget option, but this is quite justified. The seats are very comfortable and comfortable for the flight. The kitchen meets all expectations from a company that is a leader in this segment. It is worth noting that on the screens of the electronic entertainment center, all information is either in English or Turkish. The staff also mostly speaks English. On a company charter you can freely request alcoholic European drinks for lunch.
Register for charter flights companies are available through leading tour operators in online mode and through the hotline numbers of these companies.
The quality of service is in no way inferior to regular flights at a cheaper ticket price.
Turkish Airlines has its own loyalty program - Miles&Smiles. The age of participants is from 2 years. You can register both on the website and during the flight. Traveling with a company allows you to accumulate bonuses or “miles”. Partner airlines, as well as hotels and car rental stations participate in the program. 
There are two types of bonuses:
- Club miles - can be used to purchase tickets, as well as upgrade the level in the program.
- Bonus miles are only for purchasing tickets.
Check-in for flights
Dear passengers! Passage to areas of domestic and international airlines is only possible if the passenger has a boarding pass (in paper or electronic form).
Passenger check-in is carried out on the second floor of the terminal and automatically ends 40 minutes before the flight departure time indicated on the ticket (for flights of Turkish airlines, flydubai and FlyOne - 60 minutes). Check-in start time depends on the airline, but no later than two hours before departure.
Please don't be late for registration! Employees at the check-in counters do not have the technical ability to reopen registration after it has ended.
All passengers must check in for their flight before departure and, in addition to their existing air ticket, receive boarding pass.
A paper boarding pass can be printed in advance on any printer, and can also be obtained before check-in for your flight at the check-in counters for your flight or printed on the REPRINT devices located in front of the entrance to the domestic departures area, opposite check-in sections 61 and 80 ( Utair and other airlines) and opposite the 85th check-in section (“Russia”). Turkish airlines passengers can use the airline's self-check-in kiosks.
Transfer/transit passengers arriving and departing on domestic routes can also print a paper boarding pass by contacting the transfer/transit check-in counter.
If you need to get a mark (stamp) about passing special control on a paper boarding pass, you will need to have a printed boarding pass with you and, if necessary, request a mark (stamp) from the aviation security officer at the special control counter. Please note that it is possible to obtain a mark (stamp) on a paper boarding pass at the airport of departure only during pre-flight procedures. Once a flight has completed, all requests for flight confirmation must be directed to the carrier (airline).
Certain flight routes may have special conditions for online check-in. Please check them on the airlines' websites or help desks.
Possible registration methods
on the website of the airline you are flying with. Check-in available for airline flights:
- (online check-in for flights to countries with visa regime temporarily unavailable)
from a mobile device. Check-in available for airline flights:
- Turkish airlines via mobile application for iOS or Android
- "UTair" (UTair) through a mobile application for iOS or Android
at self-service kiosks in airport terminals (check-in for flights of Turkish Airlines and UTair is available);
at check-in and baggage drop-off counters in airport terminals. Please check the check-in counter numbers directly for your flight in the online board on our website or on the information boards in the airport terminal.
on the airline's website which you are flying. Check-in available for airline flights:
Pre-flight inspection areas
Pre-flight inspection areas, customs and passport control, boarding passages are located on the same floor in the back of the hall.
After passing through pre-flight and passport control, passengers are offered spacious and comfortable boarding gallery waiting rooms, shops, food outlets and other service organizations that will not allow you to get bored while waiting to board your flight.
Boarding gates:
- Gates 8/8A-17/17A: domestic flights, left half of the boarding gallery, passage from the left side of the hall;
- outputs 22/22A–31/31A: international flights, right half of the boarding gallery, passage through customs and passport control from the center of the hall.
Passengers on domestic Russian flights can use the business lounge “UTG Travel Club, Prokofiev Hall”, located in the boarding gallery of domestic Russian lines.
Business class passengers and members of Turkish Airlines loyalty programs are served in the branded CIP Lounge "Istanbul - Moscow", located in the boarding gallery of international lines.
Dear passengers! For all matters of violation of the law Russian Federation contact the Moscow Transport Prosecutor's Office.
We wish you a safe journey!
Flag carrier of Turkey, based in Istanbul. Operates regular flights to 220 foreign and 42 domestic airports in Europe, Asia, Africa and America. Turkish Airlines flies to 120 countries, more than any other airline. The airline's main hub is Istanbul Ataturk International Airport (IST), with secondary hubs being Esenboga International Airport, Ankara (ESB) and Sabiha Gokcen International Airport, Istanbul (SAW). In 2006 and 2007, 17 million and 19.7 million passengers were transported through the airport, respectively. The airline has a staff of about 31,000 employees. On April 1, 2008, the airline became a member of the Star Alliance.
Online registration
Airline rules
There are several options for checking passengers for a flight.
- online issuance of a boarding pass via the Internet;
- through a mobile application;
- issuing boarding passes directly at the airport;
- Registration closes 40 minutes before flight departure time.
The weight of baggage included in the Turkish Airlines ticket price is determined by the class of service and destination. The cost of each extra kilogram is also not fixed; it depends on the route.
Taxi cost calculation to the airport
The airline Turkish Airlines has been operating since 1933. The head office is located in Istanbul, the main hub is in the city of Ataturk, which is an international port. Additional hubs are Esenborg in Ankara and Sabiha Gokcen in Istanbul. The airline's branches are B&H Airlines, Anadolujet and SunExpress. Since 2008 Turkish Airlines has been a member of Star Alliance. For three years in a row, starting in 2012, Turkish Airlines was included in the TOP 10 of the world's best.
Information about the company's fleet
The airline owns more than 300 aircraft, not counting the fleet of its subsidiaries:
- Airbus models - A319-100, A320-200, A321-200, A321neo, A330-200, A330-300 and A340-300 with a capacity from 126 to 289 seats;
- Boeing - 737-700, 737-800, 737-900ER, 737 MAX 8, 737 MAX 9 and 777-300ER with a capacity of 149 to 337 passenger seats.
In addition, there are 10 Airbus freighters, models A310-300F and A330-200F.
Airline contacts
- office in Moscow - st. Valovaya 35, Business Center;
- phone 8 800 700 61 61;
- Email [email protected];
- Turkish Airlines official website in Russian turkishairlines.com;
- IATA code - TK;
- ICAO code - THY.
Baggage rules
The maximum baggage allowance on any Turkish Airlines flight is 32 kg. For domestic flights, free carriage is:
- Business - 30 kg.
- Economy - 20 kg.
- Promotional flights - 15 kg.
There are exceptions - for the XHQ class a maximum of 40 kg, for infants 10 kg. The airline operates a baggage weight concept, which means that the number of seats within the normal range within the country is not limited.
There are rules for free baggage allowance that combine weight, number of pieces and dimensions. There is no Russian direction for this concept. It is worth considering that the standards for some classes and areas change periodically.
Excess baggage is charged at 8 Turkish lira per 1 kg on domestic flights. For international flights, the surcharge takes into account the destination and type of flight - direct or transit.
Free baggage allowance to Europe and Asia
Free baggage allowance to North America
General rules for free carriage
Full details can be found in the Do you have any questions? in the Baggage Information tab.
Main directions
There are more than 40 airports to destinations in Turkey, the most popular are:
- Amasya and Antalya;
- Canakkale and Bursa;
- Balikesir in Edremit.
There are orders of magnitude more foreign flights - 220 points in 100 countries. These are the capitals of most countries, the most popular resorts and places of interest to tourists:
- Aalborg and Aarhus in Denmark;
- Abidjan in Africa;
- Abu Dhabi in the UAE;
- Havana, New York, Phuket, Shanghai.
In Russia, receiving airports are located:
- in Voronezh, Sochi, Yekaterinburg and Ufa;
- in Moscow, Samara and Krasnodar;
- in Rostov-on-Don, Kazan and St. Petersburg.
From the national airport, most flights depart within 3 hours.
Service and additional services
The Turkish Airlines Corporate Club offers business clients an exclusive benefits program:
- annual discounts;
- carriage of additional baggage;
- free tickets;
- selection of a seat in the passenger compartment.
Members enjoy the benefits without any payment or obligation. Using filters on the official website, special routes can be divided into categories - swimming and rock climbing, cooking and shopping, mountains and romance, extreme sports and wild nature. The company helps you book a car, a hotel room, obtain an electronic visa and insurance.
Passengers have access to:
- hundreds of films, television shows and games on board aircraft;
- the Fly Good Feel Good program, which collects expert advice on how to make travel and flights as comfortable as possible;
- Skylife online information publication.
Meals on board
check-in
Check-in is carried out in the standard way at the counter, there is check-in for the flight via the Internet, using a mobile device and, in Turkey, at self-service kiosks.
You can choose several registration methods: the most common is check-in at your airline counter. Second option - use the self-service counter at the airport.
For convenience, use online registration. Many airlines have this service, for example, Rossiya, UTair, Wizz Air and Turkish airlines. Information about the procedure and the application form can be found on the company’s official website or via the links below.
Important! The administration of Vnukovo Airport recommends checking in online, if possible. This will save time and reduce the likelihood of being late.
Online scoreboard
Online registration
Go to your airline's website, find your ticket, and print it out. If you do not have a printer, Vnukovo staff will print your ticket at the check-in counter.
Remember! Online check-in frees you from standing in lines, but it does not guarantee that you will quickly go through all the steps necessary for boarding. You should still arrive early.
You must check in your luggage in any case.
Online registration has a number of advantages: you can complete it at home, at work, in public transport– as long as there is a device with the Internet. You can choose your seat on the plane yourself. You print out the ticket yourself; you don’t have to do it at the airport.
Online check-in begins 24 hours before departure and ends 45 minutes.
Please note that in some cases you will not be able to register online:
- if accompanying children is required;
- if you carry luggage in the passenger seat or pets;
- as well as in the case of transportation of weapons.
Below you will find information about company counter numbers, if they are recorded, and links to websites for online registration.
| Airline | Airport check-in counters | Links for online registration |
| WizzAir | wizzair.com | |
| Ifly | http://www.iflyltd.ru/ru/online-registration/ | |
| Yakutia | 116–119 | http://www.yakutia.aero/information/veb-registratsiya-na-reis |
| Ellinair | https://ru.ellinair.com/article/check_in | |
| GeorgianAirways | 111–115 | |
| FlyOne | http://fly-one.ru/onlajn-registratsiya/ | |
| Aeroflot | aeroflot.ru | |
| Turkish airlines (Turkish Airlines) | 103–110 | |
| Russia | 81–102 | http://rossiya-airlines.com/travel-planning/before_flight/the_ways_of_check-in/ |
| UTair (UTair) | https://www.utair.ru/information/check-in/ | |
| Victory | https://www.pobeda.aero/services/online_registration |
What to do: from check-in to departure
- Registration.
At this point you check in your luggage and receive your boarding pass. During check-in, ask that your home address be marked on your luggage and that your luggage be marked as fragile. This way you will avoid cargo loss and reduce the likelihood of damage.
- Inspection.
During inspections, the security service checks passengers for dangerous things: explosives, knives, and so on.
- Passport control.
It takes a lot of time. The boarding pass and the authenticity of the documents are checked.
- Landing.
Find your boarding gate location in advance. Its number is indicated on your ticket. This way you will avoid being late for your plane.
Passenger check-in begins 2 hours before flight departure. In Vnukovo it takes place in the main terminal of the airport - Terminal A, on the 2nd floor. Check-in automatically ends 40 minutes before departure. In the case of Turkish airlines - in 45 minutes.
Remember! For flights of Rossiya, Sky Express, and UTair companies, check-in is available 12 hours before departure.
Get to the airport early! Take into account the time it will take for inspection at the entrance to the terminal, registration and passport control. Airport staff will not be able to extend check-in for latecomers. 
Who flies to Vnukovo
According to the official Vnukovo website, the airport cooperates with 22 companies that operate flights both within Russia and internationally.
Additional Information! If your airline is not on the list, you can find out the conditions for checking in for its flights on the official website of the company or intermediaries that resell tickets (for example, One Two Trip).
Interesting video about how Vnukovo airport works:
In order not to find yourself in an unpleasant situation and board the plane without problems, you must remember some simple rules:
check in for your flight online, arrive at the airport early, tag your luggage, remember maps and signs, find the gate in advance. That's all, enjoy your flights!
