Natalie Tours is a tour operator with 20 years of impeccable reputation. Tours by Natalie Tours are always novelties and an opportunity to get new impressions. New resorts, holiday destinations, unique products and programs.
Our customer service managers will help you search for Natalie Tours tours and choose the best holiday option from all offered. The range of the tour operator includes programs offering:
- beach vacation;
- exciting excursions;
- ski tours;
- cruises;
- safaris and recreation on the lakes;
- exclusive offers and more.
Also on the site you can get acquainted with the last-minute tours of Natalie Tours to all continents of the world. Among the most popular destinations are Indonesia, Tanzania, India, China, Georgia.
Information from the register of tour operators:
Registry number:РТО 017843
Full name: Limited Liability Company "Panorama Tour"
Short name: LLC "Panorama Tour"
Address (location): 109029, Moscow, st. Nizhegorodskaya, d.32, building 15, room 25a
Mailing address: 123001, Moscow, st. Sadovaya-Kudrinskaya, 25
Official website address on the Internet: https://www.natalie-tours.ru
TIN of the tour operator: 7709493430
OGRN tour operator: 1167746501933
OTV Membership: Yes
Addresses of structural divisions: No
Cash received from outbound tourism:
The total amount of financial security: 50000000
Financial support: 50000000
Financial security method:
Financial security document number: 433-036763/17
Date of financial security document: 2017-06-09
Action with: 2017-08-16
Action on: 2018-08-15
The organization that provided the FI: SPAO "Ingosstrakh"
Address of the organization that provided the FO:
Postal address of the organization that provided the FO: 117997, Moscow, Pyatnitskaya, 12, building 2
The total amount of FD for the new period: 50000000
Scope of tour operator activity (1): domestic tourism
order number: 393-Pr-16
Order date: 2016-09-19
Number of issued certificate: 064194
FD size for the new period: 50000000
FI method for the new period: tour operator civil liability insurance contract
FO document number for the new period: 433-036763/17
Fiscal document date for the new period: 2017-06-09
Action of the new FO with: 2017-08-16
The effect of the new FD on: 2018-08-15
The organization that provided the FI for the new period: SPAO "Ingosstrakh"
Address of the organization that provided the FI for the new period: 117997, Moscow, Pyatnitskaya, 12, building 2
Postal address of the organization that provided the FI for the new period: 117997, Moscow, Pyatnitskaya, 12, building 2
So, let's start with the main thing: we will never fly with Natalie Tours again and we will save all our friends. This tour operator is the only thing that ruined our wedding trip 08/16/14-08/31/14 to Thailand (Pattaya), and completely. We took a 4 * hotel, but fortune. Upon arrival, the same 6 tourists, including us, were accommodated in a 3 * hotel. We were a little disappointed, but decided to enjoy what we had. The rest of the tourists spent the whole day negotiating with Natalie-Tours for relocation to a hotel of the corresponding category. The next morning, we came to a meeting with the guide Vadim and heard “in 15 minutes we will leave for another hotel” - we were automatically moved with everyone, without notifying us ourselves. To our question, “What would happen if we didn’t come now?” Vadim logically answered, “But you did.” As a result, we lost exactly two days, spending them on suitcases. We (already all six tourists) asked Vadim to somehow apologize from the tour operator and compensate for the 2 lost days. Vadim said that Natalie-Tours was ready to give us an excursion to the zoo at the cost of 400 baht in exchange for receipts that we had no claims against Natalie-Tours. Pretty suspicious, right? No apologies/regrets were even verbally uttered. The representative of the company completely refused to give any contacts of his colleagues both in Thailand and in Moscow - "no one will do anything to you anyway." Vadim's tone and behavior horrified everyone - he allowed obscene words, was rude, impudent, waving his keychain with boxing gloves in front of us in a "bull" pose. When it became obvious to everyone that this was not only a violation of business etiquette and human treatment in general, but also smacked of lawlessness, we took out the camera. Vadim changed even more in tone and face: “I’ll break it for you now, put it away!” And then the curtain: "The Russian does not touch the Russian in Thailand, but the Thais will do anything for my small fee." Don't you think it's overkill? Realizing that there was no point in continuing the conversation with a representative of Natalie Tours in an intelligent shirt, we left to improve our vacation for the better. Of course, we did not sign any papers. On this, our communication with Vadim, thank God, ended. The holiday itself was good. On the eve of departure, on August 30, in theory, flight information should have appeared. But, of course, Natalie Tours is above that. Fortunately, there is Internet and we found out when our flight was, but the question of transfer remained. Six poor tourists have already managed to unite and they had to call Vadim again. He standardly refused, saying that we need to call some kind of Vera (it’s necessary, at least now he gave the contact of a colleague). They called Vera for three hours or more. Of course, Vera was not at all in the subject, and if not for our call, no one would even have taken us from the hotel. In the end, we left safely. The End.
Spain
Now the tour operator Natalie Tours is almost any destination, any country and resort. However, the main emphasis was initially placed on tours to Spain. It was the organization of travel to this country that made the tour operator famous throughout Russia. So, in 1996 tours to Spain occupied about 50% of the tourist market. In addition, in 2009 the company offered the Adults and Children tour. Statistics show that in the summer of 2009 it was the most popular tour that was present on the market. Tours "Adults and children" were also offered to the following countries: Turkey, Greece and Cyprus. The game program for young travelers is based on a pirate theme, and for the youngest clients (under 5 years old) games are offered with the participation of the heroes of the popular Russian animated series Luntik.
Almost any tour to Spain or another country can be considered conceptual and individual: it is precisely with such qualities and features that the company has become famous in the market.
Tour search from Natalie Tours
Today, many people search for a tour through the Internet. With the advent of the World Wide Web, it has become much easier to search for a tour: there is no need to even leave your home, you can choose the best option by sitting comfortably in front of a computer. Regardless of which direction you decide to travel, be sure that the travel agency Natalie Tour will definitely be able to find the best option for you. Statistics show that the company serves up to 120,000 people annually, has numerous positive reviews, letters of thanks and awards. An important advantage of the tour operator is the speed of work: Turkey, Egypt or another tour will be booked for a date and time convenient for you.
Hotels
Natalie Tour cooperates with the best hotels around the world. So, for example, the offer of the tour "Italy" is an opportunity to stay in one of the 500 prestigious hotels with which the company has been cooperating for many years. Every year the number of hotels with which the tour operator has partnerships is only growing. Currently, offices in Moscow and other cities offer to choose hotels from economy class to luxury ones, thereby offering holidays for every taste and income. This means that tours to Egypt, Turkey, Spain and Italy will always offer vacationers the best living conditions, prompt selection desired hotel and a high level of service.
There is a travel agency in almost every city in Russia. In Moscow and St. Petersburg, Natalie Tours has a number of representative offices where you can purchase tours on favorable terms. In addition, representatives of the tour operator are present in almost all cities. Thus, in case of an unforeseen situation, you can always get qualified advice and assistance. It is enough to use the services of a travel agency once or visit the official website of Natalie Tours to understand that the rave reviews about the company fully correspond to the actual level of service and maintenance.
